Smart Deadbolts & Levers

Is the Schlage Encode Smart WiFi Lever available as a light commercial lock?
The Schlage Encode Smart WiFi Lever is not available as a light commercial lock; however, our Keypad Lever is rated for light commercial use.

Why is my smart lock flashing a red X?
This is an indicator that the Battery is at a critical state and needs to be changed as soon as possible.

Is my Schlage smart lock connected to Wi-Fi?
The easiest way to determine if your Schlage smart lock is connected to your Wi-Fi network, throw the thumb turn on the interior side of your lock. If you receive a push notification from the Schlage Home app indicating a change in your lock’s status, your smart lock is connected to Wi-Fi.

Is my electronic or smart lock weather proof?
When installed properly on a standard door in a home the outside keypad is rated to withstand the elements however the inside section of the lock which contains the electronics, motor, and batteries must be protected inside of the home.

Do Schlage Smart locks have smartkey technology?
Schlage cylinders can be rekeyed by a professional locksmith. The lock will not come with smartkey technology to rekey the lock yourself.

Can smart locks be set to lock at scheduled times?
Using the Apple Home app and a Homekit connection to the Schlage Encode Plus (BE499) you can set routines. An example of this would be to automatically unlocks at 5:30pm everyday when you arrive home or automatically locks at 10pm to ensure your home is secure at night.