Skip to main content

Schlage customer service.

To contact us for support on a residential product, please complete the form below...

First Name is a mandatory field
Email ID is a mandatory field
The message field is a mandatory field
Postal Code is a mandatory field
The message field is a mandatory field
Please choose the appropriate product type as it is a mandatory field.
Last Name is a mandatory field
Please select the country as it is a mandatory field

To help expedite your inquiry please provide pictures of the inside, outside, and door edge showing the lock. Please also include programming sticker if it is an electronic lock. See where to find programming sticker.

Attachments

.jpg, .jpeg, .bmp, .png, .mp4, .avi, .3pg files only
size: up to 10 MB

Please confirm the captcha query

By clicking submit, you acknowledge that you have read our Privacy Statement and agree to the Terms of Service.

Still need help?

Schlage Residential (US)

For products installed on residential homes.

888-805-9837
M-F: 8am to 7pm ET
Sat: 9am to 4:30pm ET
Frequently Asked Questions

Customer Service Canada

For both Residential and Commmercial products.

800-900-4734
M-F: 8am to 5:30pm ET
Frequently Asked Questions
Canadian Contact Form

Schlage Commercial (US)

For products installed on institutional, retail or healthcare buildings.

877-671-7011
M-F: 8am to 7pm ET
 
Commercial Support